List of Issues
Description: After clicking on the starting title screen, the Main Viewer opens but the List pane does not display and the content pane is blank.
Fix: Reload/Refresh the page. It may require two attempts. If the List pane still does not display, select the List pane frame (Click on or the left of the splitter bar.), right-click to bring up the context menu and select This Frame>Reload Frame (Mozilla/Netscape) or Refresh (Microsoft Internet Explorer).
Description: Pages printed from DocViewer do not print correctly. This seems to be a problem with different versions of Microsoft Internet Explorer and certain printers/printer configurations.
Fix: 1. Ensure printer drivers are up to date. 2. Upgrade browser. 3. Print pages from the corresponding .PDF file on disc.
Description: This is an issue with Microsoft Internet Explorer 5.0 and Opera 7.11 and Konqueror 3.1.1. The splitter bar is adjustable in later versions of Internet Explorer. This issue does not prevent the user from viewing the documents on the disc.
Fix: Upgrade your browser if possible.
Description: Occurs occasionally in Windows machines with Mozilla browsers and Matrox G450/550 graphics adapters. Document pages displayed in the DocViewer appear to be cut into sections and the sections displayed in the wrong order.
Fix: 1. Change color depth to 16 or 32 bit. 2. Ensure your graphics adapter's drivers are up to date.
Description: This seems to be an issue that sometimes occurs with Mozilla 1.0/1.1 and Netscape 7.01. It also occurs consistently with Opera 7.0 and earlier versions.
Fix: On Mozilla/Netscape browsers - Select Back, then select Forward. For Opera browsers - Upgrade your browser to Opera 7.11 or later.
Description: This seems to be an issue with the Safari browser on Apple Macintosh OS X. The document page images appear to be wider than they should be. The same page images display with the correct aspect ratio in Microsoft Internet Explorer 5.2 for the Mac and with Mozilla 1.4.
Fix: Unknown at this time.
Description: This seems to be an issue with the Konqueror 3.1.1 browser on Linux distributions (Discovered on SuSE Professional 8.2). The document page images appear as reverse or negative images (white text on a black background, when they should be black text on a white background. The same page images display correctly in Mozilla 1.4 and Opera 7.11 for Linux.
Fix: Unknown at this time. We also do not know the extent of this issue, whether or not it is related to a specific graphics adapter.
Description: The DocViewer keyboard navigation does not work with Opera 7.1.1 on Windows and Linux platforms.
Fix: Unknown at this time. Workaround is to use the computer mouse to navigate Carr's Compendiums titles.
Description: Holding down the Right or Left Arrow does not Fast Forward or Fast Rewind through the document. This issue occurs in the Apple Macintosh and Linux versions of the Mozilla 1.4 and Firebird 0.6 web browsers.
Fix: None at this time. Workaround is to use the the computer mouse to navigate Carr's Compendiums titles.
Last Change: 18 October 2004
Temporarily closed for further development.